Last updated on
Dec 30, 2025
pdfFiller scores top ratings on review platforms
What do you like best?
The ease of filling in forms and quickly.
What do you dislike?
Nothing except that when I print a doc, the Print button is at the bottom of window and I can't move it up so I have to click the very tip of the box that says print. - This could be my computer problem too but is weird and that just started about 6 months ago.
What problems are you solving with the product? What benefits have you realized?
Saving time
The ease of filling in forms and quickly.
What do you dislike?
Nothing except that when I print a doc, the Print button is at the bottom of window and I can't move it up so I have to click the very tip of the box that says print. - This could be my computer problem too but is weird and that just started about 6 months ago.
What problems are you solving with the product? What benefits have you realized?
Saving time
REALLY GREAT SOFTWARE
REALLY GREAT SOFTWARE, I COULD NOT IMAGINE THE THINGS YOU CAN DO WITH ONE CLICK ON THIS SOFTWARE TO EDIT PDFs, ADD SIGNATURES AND STAMP WAS TOO EASY
Actual Customer Support
I sent a question in via their form, and honestly expected a "word search" systemic response. Not only did I get a issue-specific response, the corrective actions were clear and documented with screen shots, making it easy for me to correct my mistake and move forward.
It's been awesome! Not sure why when I click some lines it makes the texts smaller, then I have to make the larger to fit the rest of the doc. But it's an amazing tool!
Impressive customer service (LIVE support)
I did not realise that my free trial expired until I got a charge for the month of December. I contacted 'live support' (which popped in in 20 sec) and Thomas was the most helpful I've ever experienced in customer service. He found out I had 2 accounts and when I explained to him that I actually only used the service once, he promptly offered me refund. I did not even expect one because I honestly thought this is another website that makes money by offering a trial and then charge you once trial is finished (which many of us would forget and only cancel when it is too late). But no, refund is already action, and he also cancelled my account as per my request with no fuss! Thomas, thanks for being extremely prompt and helpful! I will surely use this service next time. Thank you!
I mislead them on my intentions for the service level that I required. Once I brought it to their attention, I answered 3 questions; and the matter was immediately resolved. Outstanding customer service comms. !!!
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