It was pretty easy to use except when you hit the next tab it would take me to the text box to type but it would not allow me to type until I moved my mouse to that location and click. It would be easier if it would allow you to type in the box it moved you to so you don't have to keep going back and forth to the mouse. Also some boxes when completed there was not an option to click "next.

Had a problem with being unable to save a document. However Sam on the chat line was very helpful (although we could not recover it) and suggested changing the input from javascript to 'flash'. I have now managed to save it.

This was a great tool to use as I have suffered a horrible arm injury which made it very difficult to hand write. Your program was a life savior as I had numerous pages of medical documents to file.

I was looking for a PDF fillable DS11 Form for passport renewal and found this product. It did everything I needed and more. I wish this had been around before I retired. Takes handwriting errors out of the game when submitting government forms.

The product is very good and it works very nice and it's very easy to comprehend how to use it, but the way you have the purchase setup I feel is very misleading I signed up for the month the month payment and you took a full year out of my account I did not like that that is why I would never recommend your product to anyone want to use because you can really mess up a person and you could be taking money that they could not have to be taken at the time. You need the fix your payment process area or you will lose other customers like myself because I did report it to the Better Business Bureau cuz I did not appreciate that.