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Last updated on Jan 2, 2026

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Good afternoon, I have subscribed to PDFfiller and have even been charged $20 yesterday to use this program, however, when I try to log in, my password isn't recognized. Also, when I try to go back to change anything on my form, I find it time consuming to try to do this.I don't have a lot of spare time at work & I really don't like using the typewriter, because if I make a mistake & find it later.. I can't go back and change it, hence PDFfiller.. It says a msg will be sent to my email, however, I never receive this msg. It's not in my Inbox, Spam or Trash folders. I would like to use this program at work, so I don't have to use a typewriter. Can you help me with this log-in issue? Many thanks, Joyce Durbin From: Notification - PDFfiller <notifications@pdffiller.com> To: jdurbin_99@yahoo.com Sent: Wednesday, October 12, 2016 4:21 PM Subject: [PDFFiller] Thanks for subscribing to PDFfiller [ Do Not Reply ] Hello, Thank you for subscribing to the PDFfiller Monthly Personal plan. Your payment has been successfully processed. Your subscription details are as follows: Username: jdurbin_99@yahoo.com Subscription ID: 4k9cgm Plan Type: Monthly Personal, billed at $20 Next Automatic Renewal: 11/12/2016 You can now enjoy premium PDFfiller features that will enable you to edit, fill, and sign documents, collaborate with others, request digital signatures, eFax, and much more! You can also find documents you may need by searching our library of over 10M documents and fillable forms here. To change your payment information, cancel, or upgrade your subscription, visit My Account. You can review the cancellation and refund policy here or by speaking to our 24/7/365 support team. If you have any questions, please do not reply to this email, and instead please contact support by clicking the Contact Support button below. . Don't forget Download the PDFfiller app to access and edit your documents on the go, anytime, anywhere, from any iOS device. Thank you for choosing PDFfiller! The PDFfiller Team
Joyce
Dealing with this company was truly amazing. I have never had such professional response from the customer service of any company. The customer service rep was such a gentleman and solved my problem immediately. I would highly recommend this company!
Dale E
Took a little time to figure out how to… Took a little time to figure out how to do more than one signature on a single document, but the Support Team was helpful and patient with me as I learned.
ERIK WHITING
****** works great, maybe a little inconvenient compared to *****, but that's why they are so much cheaper. For as little as we need a *** editor I could not justify the cost of *****, so this was a good alternative. *** some issues with my pay method after having them for 3 years. Wish I could have just updated my Pay info instead of having to cancel my plan and sign up again. That messed up a discount I had, but kudos to the customer service for being able to straighten it out. *** to do everything through chat because no phone number. Overall decent **************."
Amanda C
Overall a very good service Not the cheapest subscription, but you can upload your documents, edit them, send them via emai, fax, USPS, sms, etc. Lots of functionality and very useful. Login anywhere to continue, even via app.
Ryan
Excellent program and service Excellent PDF editor and customer services goes above and beyond . Thanks so much everyone , it’s truly appreciated.
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