Last updated on
Dec 29, 2025
pdfFiller scores top ratings on review platforms
I'm sure the service is extremely useful to the computer literates, but I'm not one of them. Although it's not rocket science, I'm old fashioned and was hoping to talk to someone and walk me through it over the phone. Not a bad experience though...
Extremely Useful, Slightly Non-Intuitive
Love the program/service/software and all its online functions, including the US Legal Forms integration for documents like wills and trusts. But it is a little clunky/non-intuitive in terms of user experience and interaction–be prepared to spend time clicking around to find not only your own documents, but also the service's libraries. Looking forward to integrating with third-party/external cloud storage.
Great customer service
This is a great site and if I had a business I would probably use it, but I only needed to sign and fill 2 documents during my 30-day free trail, so the cost of an actual subscription wasn't worth it. I attempted to cancel my subscription on the site but couldn't for some reason. As soon as I asked for a refund, however, it was immediate and customer service could not have been more helpful. So it would have been 5 stars if cancelling the free trial was a little easier. Also, if there was a lower subscription for very light usage I would be interested in that.
Easy to use
Easy to useAllows the user to do things like make forms fillable very quickly. The size of the fields I added were slightly bigger than I would like, but this was not a major problem. Otherwise, I think it's intuitive and pretty easy. My needs are fairly simple, though - just making a workbook fill-able by students working online.
I found operator Dee skilled and…
I found operator Dee skilled and totally switched On to my problem. No beating around the bush - my problem was resolved in under 5m of the chat.It is refreshing and lucky to meet such Customer Service professionals these.Well done Dee - Thanks much for your assist.CheersYaz
What do you like best?
The software can do everything that I need to get done. Fantastic results.
What do you dislike?
I like everything about your software. Great system.
Recommendations to others considering the product:
It is a life saver if you create documents for your business.
What problems are you solving with the product? What benefits have you realized?
Creating contracts and agreements that look very professional and accepted by the masses.
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