Last updated on
Dec 30, 2025
pdfFiller scores top ratings on review platforms
PDFfiller was intuitively simple to use in creating an important document. I had difficulty erasing some text I accidentally superimposed onto my document and the recipient who ultimately got the PDF I created could not open it. Also disappointing was the fact that I didn't realize I had to pay a tidy subscription price until after I completed my document and tried to send it off (and save it). That all led to an initially horrible review.
But, I have to say that my experience with PDFfiller and Elie, the rep I dealt with, revised my entire experience. Not only did Elie help resolve the problems in a very timely fashion, I received a refund! PDFfiller seems dedicated to provide the user an efficient product and the customer service is the best I've seen with any internet-based business. Elie is a great ambassador for the business and she really follows through with her promises! I never expected that. They are also going to revise some aspects of the user interface to ensure proper notice of expense and conditions of subscription. I will certainly use PDFfiller in the future!
I needed PDF Filler (or something like it) for a specific purpose and for a short time. It got the job done.
I was surprised to see the Annual Fee ($72.00) show up on my credit card statement, instead of the monthly fee ($6.00).
I cancelled my subscription on 4/11/2016, and have been checking my statements for a refund. Am I waiting in vain?
I needed to find a template that I could use for Certified Payrolls for a small job we are working on. PDFfiller has helped me meet my deadlines. It also continues to help me as we work on this project by duplicating my existing Certified Payroll Form and updating it week by week so I do not have to retype information again. It lets me cut, copy, and paste just like I was working on a Word document; this feature saves me a lot of time.
Impressive customer service (LIVE support)
I did not realise that my free trial expired until I got a charge for the month of December. I contacted 'live support' (which popped in in 20 sec) and Thomas was the most helpful I've ever experienced in customer service. He found out I had 2 accounts and when I explained to him that I actually only used the service once, he promptly offered me refund. I did not even expect one because I honestly thought this is another website that makes money by offering a trial and then charge you once trial is finished (which many of us would forget and only cancel when it is too late). But no, refund is already action, and he also cancelled my account as per my request with no fuss! Thomas, thanks for being extremely prompt and helpful! I will surely use this service next time. Thank you!
need a signature on many applications…
need a signature on many applications for my wholesale business -- this is a dream! -- and totally UN-savvy tech wise and I can still do this :)
What a time saving document access and communication...
What a time saving document access and communication method. The ability to format it to meet the inner personal business need and send is fantastic! Great job and thank you to the Creator(s)
Watch pdfFiller eSignatures in action
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