great service ...alittle pricey but im hoping i do enough .pdf filling out to make it payoff. either way really nice job so far, and im just starting. thanks!!

With the exception of the scam you have going to get people to sign up for your service... (i.e., On a holiday I came into my office to get work done quickly so I could then spend time with my family. I was soo pleased with your service as it let me upload a document and seamlessly edit it for 2 hours and the peace of mind that everything was working properly as your program continually provided feedback saying that 'all changes have been saved'. Then when I finally finished, after triple checking my work and feeling thrilled that I could go celebrate the holiday and be with my family, I selected the big bright button that says, Done!. And only THEN, after 2 hours of work, did you tell me, there is an error and I need to sign up for your program. You should be ashamed of yourselves. I was so excited to tell other people about your program and how well it works. After being scammed, ripped off in terms of money and precious time, I won't be telling anyone about your service. If you prefer to keep me as a happy customer, perhaps you will find a way to make up for this inconvenience (e.g., give me a discounted membership, upgrade my membership, some other kind gesture?) and correct this misunderstanding that you are covertly enticing people to use your program with an inconsiderate scam. I'd love if you followed up with me about this survey. Thank you. Sarah

Need to have more option to edit a document, like Microsoft Word. When editing a document, there needs to be page breaks added. it appears as one long document until you go to turn it into a PDF where it is then broken into pages. It is impossible to get the spacing right since you have to go back and forth with the document.

It was fairly easy to search out IRS forms but then you find out they're not usable because they're in Red!?! Also it said if you paid for a one-year subscription you save 65%, but the yearly cost was exactly the same as paying monthly and you didn't know this until you processed your payment???

So far it works great! There's a bit of a learning curve, but I was able to chat with a support rep even though it was late at night. He helped explain how I could achieve my goals for our Robotics team engineering notebook forms.