Last updated on
Nov 28, 2024
pdfFiller scores top ratings on review platforms
I would like to attend a webinar at some time, but for next few months I am far to busy to take time and energy for the webinar. I'm sure there is much to learn although I did succeed in working on document that needed to be done. This is a great tool; I look forward to continuing to use it. Thank you!
very happy so far
very happy so far, awesome program for what I'm doing, fairly easy to navigate thus far, the real test will come in a few months when I'm using it a bit more to its potential.
I love that they are there to help and…
I love that they are there to help and support you in times of need. Kara was a great help to me today and was able to fix my problem expeditiously.
What do you like best?
Not much not to like. Spell checker would be nice. though.
What do you dislike?
After creating a document and saving it, it landed back in the template folder. Have to switch over to documents to access
What problems is the product solving and how is that benefiting you?
Editing PDF DOCs. Ability to search works great.
CUSTOMER SERVICE THE WAY IT SHOULD BE!!
I was using pdfFiller to edit divorce documents I downloaded from the Court Clerks website. Being able to edit these documents was going to save me around $500 in attorney fees. When it was time to save and print I was directed to purchase the subscription. There are 2 options... you can pay for the whole year at once (paying $8 per month) or you can pay $20 per month and be billed each month. I accidentally authorized the whole year @$96 to be charged to my debit card. This was not my intention but I knew it was going to be such a hassle to get them to refund my money that had already cleared only to spend $20 with them. I contacted support thru the chat option anyway and found I was very wrong in my assumption. I was connected to Ray who in less than 5 minutes had refunded the difference of $76 back to my card and was inquiring if there was anything else I needed help with. This is how customer service should be and very rarely do I experience anyone who should bear the title of a customer service representative. THANK YOU RAY FOR YOUR HELP AND PDFFILLER FOR HIRING COMPETANT ENJOYABLE PEOPLE TO DEAL WITH YOUR CUSTOMERS.
I had a very complicated question pertaining to a credit card charge, (I didn't know which account within our company had incurred the charge, and therefore, couldn't track down a receipt) **** helped me reverse engineer the charge to find out where it came from. My company provides Customer Support for the Video Gaming industry, so I know the value of a positive CS experience. Way to Go, ****!
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