Last updated on
Nov 28, 2024
pdfFiller scores top ratings on review platforms
For several years I used this service as I ran an on-line business and felt that the ability to create pdf files, for ordering processes would be of a significant help.
I am now retired, but like the ability to modify medical health forms rather than filling them out by hand repeatedly.
While I understand that you want to get subscriptions for a whole year and renew those subscriptions annually, I would prefer to have an invoice at the end of the year, so that I could decide if I wanted to continue using your service or not. I really resent automatice renewals. Hence I went with the month to month as my need for your program may only be for a short time.
When I had a deadline to meet and needed to get a series of pdf documents ready ASAP, I was able to use the template feature to save certain information to all docs at once and just fill in the info that differed. This allowed me to meet my deadline and send each completed form with password protection so the client knew I took his privacy seriously. Thank you, PDF Filler, for providing this great platform!
Payment issue dealt with swiftly
After both my cards being declined to register my subscription, I went onto the online support chat. Kara was super helpful and quick to deal with my issue - very professional and friendly. Kara was very generous in giving me three free days and advised within that time to try my payment again after 24 hours. Thank you Kara for taking the stress away and resolving my issue fast. Morven
Exceptional customer service
Kara was of great assistance working through my billing question today. She was quick to respond and went out of her way to explore all avenues before I realized that the expense about which I was inquiring was charged by another company, not pdfFiller. She was extremely polite and patient.
Great Customer service
Great Customer service. I didn't need the subscription and thought I had cancelled but it turns out I was charged. I contacted them about it and received an immediate response and was refunded the money.
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