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I love the ease and speed I can convert docs to fillable pdf files. I am not so happy with repeatedly being asked to rate the features, take a survey and attend a webinar.
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I had issues with the website that were… I had issues with the website that were very frustrating, but the chat person, Elisa, was very patient with me and resolved the problem. I now have the edited pdf downloaded. Thank you.
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Student charged 115€ despite cancelling… Student charged 115€ despite cancelling free trial – very disappointed I am extremely disappointed with my experience on pdffiller. I had signed up for the free trial, made sure to cancel it before the end, and yet I was still charged €115.20 for a full annual subscription without my consent. I am a student, and this unexpected charge has pushed my bank account into overdraft, causing me financial stress. I never agreed to any paid subscription, and when I log into my account, it still shows as “free”, proving that I had cancelled on time. After checking Trustpilot, I realized that many other customers are facing the exact same issue — this seems to be a recurring problem. I have contacted customer support and sincerely hope they will resolve this quickly and refund me. But this situation is really unfair and unacceptable.
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