Last updated on
Dec 31, 2025
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To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
What do you like best?
I think, best side of this product is variety of tools for updating, signing and sharing my papers.
What do you dislike?
First time it seemed complicated. Not sure, but probably it will be good if you will have a manual, guide book or whatever to help me understand all possibilities.
What problems are you solving with the product? What benefits have you realized?
As a freelance worker, I must use papers for completing contracts, bills and etc.
I think, best side of this product is variety of tools for updating, signing and sharing my papers.
What do you dislike?
First time it seemed complicated. Not sure, but probably it will be good if you will have a manual, guide book or whatever to help me understand all possibilities.
What problems are you solving with the product? What benefits have you realized?
As a freelance worker, I must use papers for completing contracts, bills and etc.
My team of Advocates just LOVE
My team of Advocates just LOVE, Love PDF Filler! It's made our job so much easier and our patients love the security and how easy it is for them to sign their documents!
Try Them Out
Give the trial period a go, you’ll be fully exposed to the functionality of the site. Customer support is communicative and relatively fast. The site wasn’t a fit for my personal needs, but the things that it did do, it does well. Reasonably priced also if you find yourself constantly editing PDFs.
Refund amount was authorized on a…
Refund amount was authorized on a timely matter without hassle. I was not easily able to unsubscribe when accessing my account directly through my google account.
There are some minor things I have not figured out how to do. Not sure yet if they are just missing features, or just not readily available in a way that I was expecting.
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