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I am using this very seldom and did not… I am using this very seldom and did not remember how to type onto a form and she showed me but i was clumsy and so she patiently and slowly did it again. She was very patient

Had an unknown charge from pdf filler… Had an unknown charge from pdf filler on my credit card, contacted them and they were very helpfully clearing up the charge it had been my wife who had subscribed to them but she has since passed away they cancelled subscription and gave full refund

Impressive customer service (LIVE support) I did not realise that my free trial expired until I got a charge for the month of December. I contacted 'live support' (which popped in in 20 sec) and Thomas was the most helpful I've ever experienced in customer service. He found out I had 2 accounts and when I explained to him that I actually only used the service once, he promptly offered me refund. I did not even expect one because I honestly thought this is another website that makes money by offering a trial and then charge you once trial is finished (which many of us would forget and only cancel when it is too late). But no, refund is already action, and he also cancelled my account as per my request with no fuss! Thomas, thanks for being extremely prompt and helpful! I will surely use this service next time. Thank you!