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To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
Jessica N
It is a little hard to learn and it is a little expensive, but it is the best "filler" program I have ever used and I am glad and grateful to have it.
Anonymous Customer
What do you like best?
Converting and editing, broad range to use.
What do you dislike?
various tools and some updates are confusing me
What problems are you solving with the product? What benefits have you realized?
information sharing and filling
Nemekhbayar Tserendorj
i really love this app, cause this is the app that help me to edit all my document that i cant edit in another app..i just suggest that if you can give a
Marites B. A
PdfFiller - Sign I adopted this tool from the first day I can sign all documents without print them and scan them... More expensive.It was better : new pricing plan : pay to sign for one document
Sadri F.
pdfFiller is a game changer for me Busy volunteer and mom!pdfFiller is a game changer for me. I've been looking for a program that houses all of the documents that I need in one place and I think that I have found it. I will definatley recommend pdfFiller to my working friends, and sons (new to the workforce. :)
Ronnie P.
Their program is wonderful. I had a special project last year and it performed as expected. This year project over, subscription wasn't necessary but it automatically renewed. I cancelled it and within MINUTES customer support responded they were processing the refund. Exceptional customer support. I would highly recommend this service.
SK
I am a relatively new user to pdffiller, but have found the platform user friendly and does exactly what I need it to. Helping me modernise a lot of statutory requirements for e-signatures and template creations. When I experienced issues loading documents due to permissions through my work network, the support team at pdffiller responded quickly and continued assisting myself and co-ordinated with my employers IT support function to resolve it within 24 hours, allowing me to get on with my job.
Calum R
Top quality all round Only used the free trial for a specific task needed at the time and pdfFiller offered everything I asked for, unlike other services I tried. Very straightforward and accessible. Fast forward a month and I’ve forgot to unsubscribe. I see an email saying $180 dollars has been paid out. Of course, it was agreed upon, the yearly subscription follows the free trial. But I didn’t want the subscription, I hadn’t used it since the first day. And to be clear it was not for a lack of quality but rather a lack of necessity. But all I had to do was email the support team and even on a Sunday their responses were immediate, clear and thoughtful. I explained the situation, they saw my predicament and even though I was at fault, they did not hesitate to cancel my subscription and repay me in full. The money was back in my account just hours later. Superbly run business!!
Nicholas Taylor
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