Last updated on
Dec 30, 2025
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Form was simple enough. I don't like the fact that when you reach the end you have to pay for the darn thing! Please disclose that information up front will ya!
I thought I was signing up for the $6 option, but found out it was actually the $20 one. A bit deceptive. So glad I found this site though. Too bad the original PDF designers didn't create PDFs with the option of converting to Word. So, despite the deceptive billing, I am still happy I found this site, and that the website is so easy to use.
CUSTOMER SERVICE THE WAY IT SHOULD BE!!
I was using pdfFiller to edit divorce documents I downloaded from the Court Clerks website. Being able to edit these documents was going to save me around $500 in attorney fees. When it was time to save and print I was directed to purchase the subscription. There are 2 options... you can pay for the whole year at once (paying $8 per month) or you can pay $20 per month and be billed each month. I accidentally authorized the whole year @$96 to be charged to my debit card. This was not my intention but I knew it was going to be such a hassle to get them to refund my money that had already cleared only to spend $20 with them. I contacted support thru the chat option anyway and found I was very wrong in my assumption. I was connected to Ray who in less than 5 minutes had refunded the difference of $76 back to my card and was inquiring if there was anything else I needed help with. This is how customer service should be and very rarely do I experience anyone who should bear the title of a customer service representative. THANK YOU RAY FOR YOUR HELP AND PDFFILLER FOR HIRING COMPETANT ENJOYABLE PEOPLE TO DEAL WITH YOUR CUSTOMERS.
It was something I needed temporarily. If I had a continuous need for this program, I would keep it and continue to use it. I really did enjoy the ease of this program.
WORKS GOOD LITTLE DIFFICULT TO USE WEN…
WORKS GOOD LITTLE DIFFICULT TO USE WEN TRYING TO COMPLETE DOCS WITHIN SETTINGS BUT ITS NOT BAD I DO LOVE THE FEATURES THAT ARE AVAILABLE...
I had some issues with my account and billing so I used their live chat and it took no more than 3 minutes for them to settle my issue and refund my money. AMAZING customer service if I ever need a PDF filler again I will most definitely be returning here. 10/10 across the board and will be recommending to my friends!!!!
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