Last updated on
Dec 30, 2025
pdfFiller scores top ratings on review platforms
Ease of use is great because I am a one-person office, and don't have access to a lot of office machines, so this works good. I just have to figure out how to get it to scan.
The PDFfiller service was very comprehensive and easy to use. I really appreciate the options for document delivery and would recommend this service to colleagues who could benefit from this service.
I like that I can erase parts and add text of size and font that I like and move it around so it's where I want it. When I erase part it doesn't cause the rest of the document to move around. It stays put. That is essential when I am editing a document with a puzzle at the bottom.
pdfFiller has wonderful support. You can email them or use a chat feature. From the chat feature, I was able to do a remote session through zoom to get my issues resolved quickly. Through email they always respond within 20 minutes. Great customer service!
The product is very good and it works very nice and it's very easy to comprehend how to use it, but the way you have the purchase setup I feel is very misleading I signed up for the month the month payment and you took a full year out of my account I did not like that that is why I would never recommend your product to anyone want to use because you can really mess up a person and you could be taking money that they could not have to be taken at the time.
You need the fix your payment process area or you will lose other customers like myself because I did report it to the Better Business Bureau cuz I did not appreciate that.
Customer Service Is Great
I used this service while at work and as a functional feature it is great, does what one needs it to do. However, as sometimes happens, I needed to charge this to my personal banking account at the time. When I left the company, I contacted their customer services team via their web based chat service and a kind lady named Monica answered my query. She was very helpful, diligent in helping me locate my details, and took her time to reassure me that the service subscription had ended and evening was a-ok. I know if I ever need to use this service I will come back, and part of the reason is because the customer care was absolutely spot on. Would recommend.
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