Last updated on
Aug 9, 2024
pdfFiller scores top ratings on review platforms
I was a first time user and it was late at night and the PDFfiller.com information was a little confusing. I had problems opening the document on my computer as it was not readable. I reported this via live chat around 12:45 AM and it was resolved in about 10 mins or so. I was happy with the outcome.
I find it very helpful, but sometimes I can't find the form I have completed and I have to start over when I need to make changes. Or it wont allow me to make changes.
in a nutshell: sooooooooooo much better than adobe acrobat. i'm a new user, but this was just infinitely less frustrating (and i'm hoping less expensive) that dealing with adobe.
So easy to use and super convenient
It's great to use.
I love how easy it is to edit documents and it saves me time.
I wish a few more features are allowable before having to upgrade.
All trials have been very satisfactory. It has been easy to learn the use of the various features. Especially the relatively small size of the ready documents is appreciated.
Over the top excellent customer service
First and foremost i want to express the excellent customer service i received from Daniel yesterday evening to the wee hours of this morning. i couldn't figure out how to correct or update a form and my computer literacy was no where to be found. I ask Daniel to please have patience with me and he went above and beyond my expectations. Daniel not only spent hours on trying to help me figure out the issue he also walked me through how to send him a screenshot of the issue! Not once did i ever feel rushed or uncomfortable especially when i wasn't able to follow his instructions. He not only walked me through fixing the form; he also helped me fill in some fields i was unable to do. The most awesome experience was he stayed on the line with me the entire time!!! This is the kind of customer service that is such a rare commodity and i was blessed enough to be on the receiving end with Daniel. He is absolutely an asset to this company and greatly appreciated.Warmest Regards;Rhonda Wright
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