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Customer service is fantastic, as a result, I will continue using pdf filler and liaising with customer service to improve my experience. I love that they get back to you within 12 hours and that they actually respond to you personally. O did not expect this at all.
Sophie
I thought the software was excellent. Did not like the "gimmick" of paying an annual fee in advance, then offering the same service at a huge discount. That makes potential customers feel like smucks.
Deborah M
Victor Paul was amazing with his… Victor Paul was amazing with his patient, persistent help. He has excellent customer skills and stays on top of my frustrations by continuing to answer them with suggestions.
Colleen Ressler
I like the professional government… I like the professional government templates available but the layout of the actual site is a little tricky to understand how everything works on it.
DANA DUPREE
The level of communication the team has… The level of communication the team has is second to none. Best customer experience. I recently tried the free trial, I forgot to cancel after the free trial because I needed their service @ that time only. When then cancel my subscription I didn't get a refund, but the team explained to me why that happed if do want a refund what should I do.I then followed the steps and within the time they said , I got my refund. Keep up the great work team.
Pablo Di Nyambo
I have to do alot of document changes in my scope of work. This was the easiest program I've used in the 28 years I've worked in the corporate world. It's everything I have always wished I had at any given point but all in one pretty little program. Usually, theres always one feature not thought of or you dont have the option for, I didnt feel that at anypoint. In fact, I was pleasantly surprised each time when there it was in all its glory, the key option I needed. Thank you
Matilda the H
I was having issues with billing as I don't remember when & which account I used for registration. I was having issues with billing as I don't remember when I registered this account. CSE Dee was very helpful and managed to assist me accordingly. Keep up your good service. My issue is resolved now and really appreciate it. Thank you :)
Catharine
I just started using it, I would be interested in a webinar to learn more about the features. I spoke with Jason who helped me tremendously. I appreciated the time via our chat and he provided screen shots that helped as well.
debbie g
It's been great. I switched over to you guys from another pdf editer that would constantly crash. I had it then found you guys. No crashes, very satisfied
Kevin
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