integrity I appreciate the integrity of this company. In the middle of a crisis, I signed up for this product, which I ultimately did not need, but apparently failed to cancel. They immediately refunded the annual fee without a hassle when I requested it. I so appreciate it.

Successful Chat Support Kara helped me locate a document that I could not find after downloading it. What a relief! I was extremely worried because personal information was on the document. Through the chat support feature, Kara guided me in locating the document in my account (which I didn't know I had), moving it to the Trash, and then permanently deleting it.

Thank You for an Amazing Program I was having a difficult time creating a new document to file in my folders. I use this program now for all my note taking as I'm a Social Worker at a High School. The fill in bulk feature and the create from template has been life saving to me. I can easily generate notes on my caseload of students without having to go document by document. It has helped with my organization and the customer support has been Tier 1, there hasn't been an issue that I haven't had solved same day.

Support Service: Support Service: I reported an issue to support team and the response was automatic and the issue was resolved immediately. Excellent service and a fantastic support team!!! 10/10 Well done...