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Excellent service, however, I would have liked to have known there was a fee prior to filling out the form. I just assumed it was a Royal Bank form as that is what I googled.
Jane C
Easy to use, a little misleading on the web site "try for free" and then it wants to charge me to save / print, but live chat was quick and the chat agent (Anne) was awesome and provided me a 7 day free trial so I can see if this will be worth the subscription. Hats off to the chat agent, awesome customer service, GIVE her a RAISE! LOL
Anonymous Customer
I really like the program however I do no like the fact that you have to pay extra to verify a signature. I believe this should be included in the basic pricing.
lucian t
I like the service just wish the process of saving and/or printing docs wasn't as cumbersome - two or three pop up windows before action is completed and not automatically redirected to doc list.
Pamela
So far the app itself is great. A bit disappointed that the add on internet said cost would be 35.00 and change but when it came time to pay, couldn't get to pay pal choice and cost charged to my card was 75 dollars for basic, one year.
Learning
Not sure yet why the W2 would not send to IRS. the button was not lit up after I completed all of my information into the W2 forms. I doubt that I will be able to afford your product due to it billing annually. Also, the price is too high for my budget. -EPOC Bookings
TeresaMarie C
Simple, does the job Maybe some standard forms should be on their site and properly labeled. It's simple and does the job. It's very straight forward. I feel like searching for the right form is a little tricky sometimes
Trinh T.
Works pretty well.. I figured out how to use it without a whole lot of instruction reading. I wish the alignment in the form boxes could be made more accurate, I had to adjust many.
Robert T
I love how customizable the website makes any file. Its exactly what I was looking for in order to fill out various forms due to the pandemic. Ways to communicate are different now and this website is definitely with the times.
Jubu
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