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I had problems with locating my saved forms due to setting up my account with the wrong email address and the support team was able to help me rectify the matter. thanks
I didn't want to pay for this feature but it is really a great program. I only wish I would be able to be copied and review status of Signed documents as it progresses without paying additional. Or adding the file for Esign to my personal email sent file.
Customer Service Is Great
I used this service while at work and as a functional feature it is great, does what one needs it to do. However, as sometimes happens, I needed to charge this to my personal banking account at the time. When I left the company, I contacted their customer services team via their web based chat service and a kind lady named Monica answered my query. She was very helpful, diligent in helping me locate my details, and took her time to reassure me that the service subscription had ended and evening was a-ok. I know if I ever need to use this service I will come back, and part of the reason is because the customer care was absolutely spot on. Would recommend.
I really like your product. I am not very computer savvy so I would greatly appreciate a webinar to help with navigating your website. That being said I have used your chat feature several times and your agents have all been awesome...very helpful!!
Avis
Multiples fonctionnalités, facile et pratique d'utilisation, surtout pour les formulaires
Que la période de gratuité soit comme telle, il faut que ça soit effectivement gratuit
Kara was excellent
Kara was excellent, she handled my query quickly and efficiently. She sent me confirmation emails as requested. In short, I couldn't have asked for better customer service. Thank you.
I signed up for a trial and forgot that…
I signed up for a trial and forgot that the annual subscription kicked in a month later. Subsequently, I realised that I have no use for the service/product. PDFfiller was kind and understanding. They responded almost immediately and refunded me without hesitation.
It really helps being Paper Less
It really helps being Paper Less. I don't need to travel to me nearest FedEx to Print job applications and drop them off at the actual location. I can just download the PDF and fill it out to send right back .
I was just quickly looking for a template and bought the trial package and was fully refunded 2 days later.
I was also able to cancel my subscription without any hassles.
Keep up the good work !