Last updated on
Nov 28, 2024
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I was having problems with not just completing the forms but also with abtaining my information, the young man with online chat help was such a blessing to me. Being a disable veteran some of theis computer stuff if a bit upsetting but Ralph helped me.
Great editor, Could have some more funcationality but does 90% of what I want to do. Previously purchased another program (Soda PDF) and couldn't get my head around it. PDFfiller is soo much easier to use, with heaps of online help on how to do anything you want to do.
I had some trouble learning to use it and directions aren't consistent. Your Help area tends to be more sales pitch on what can be done in a field with no directions. I'm very grateful for availability of the service though I'll drop it once I have my house sold in a few months
I used the free trial to compile rent due ledgers for the ************** requirement. I did not cancel on time and was charged $180 dollars. I reached out to support and ****** returned my email within minutes. I provided my information to customer service specialist ****** and he fixed the problem. There wasn't any back and forth emails. It was straight to the point. Thank you ****** for being quick and professional.
Had an unknown charge from pdf filler…
Had an unknown charge from pdf filler on my credit card, contacted them and they were very helpfully clearing up the charge it had been my wife who had subscribed to them but she has since passed away they cancelled subscription and gave full refund
Excellent customer service. Keep it up.
Excellent, excellent customer service! I contacted the company because I was charged a subscription fee which I wasn't aware that I had not yet cancelled. The customer service representative called Anna, I believe, immediately informed me that the subscription would be cancelled and an email to that effect was sent to me. I was also informed that my money would be refunded shortly....and indeed, it was returned to my card in 48 hours. Although, I don't have need for their services at this time, I would definitely use them at a later date, should the need arise.
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