Last updated on
Aug 9, 2024
pdfFiller scores top ratings on review platforms
I had some frustrations with PDFfiller.com, but they went beyond my expectations to make it right. Nice to see that level of customer service. Thank you!
I would give it a 5 except that when I go to edit a template, it shows up with over 1/2 or 3/4's of the page covered up! I have to keep closing it & reopening it to maybe finally work! Very frustrating.
I subscribed to a trial of this…
I subscribed to a trial of this software after no longer having full access to Adobe Acrobat. It was such an easy to use alternative, and more affordable per year. They also have an excellent, and very efficient customer support team. I recommend PDFFiller to any individual or business in need of a solid pdf. editing solution.
What do you like best?
That it looks professional, it is easy to use, and there are so many common templates to use which are always necessary, especially for a small business owner.
What do you dislike?
That it is always such a process to sign in if I am not at my home computer.
What problems is the product solving and how is that benefiting you?
It allows me to complete my forms needed in a timely manner and saving time for me is ALWAYS beneficial. I am more productive.
Title for your review:
Excellent site for completing and sending important professional looking documents.
Phenomenal Customer Service
Due to the pandemic, like a lot of people I was forced to work from home. My employer doesn't adequately support us in this task and so one day as a matter of urgency I started the free pdfFiller trial for a month. I set a reminder to cancel my subscription but I didn't complete the cancellation. When the annual subscription fee was taken from my bank account I was devastated, it's a deduction I couldn't afford and my employer would not reimburse me. The team at pdfFiller were amazing. They ensured I successfully cancelled the subscription and they also processed a refund. The speed of response was phenomenal, their empathy towards someone who genuinely could not afford the subscription was so appreciated. Their customer service is like nothing I have experienced before. Keep up the great work.
I recently saw a charge for a PDF filling service, and I had no memory of signing up for it. December 2020 has not been a picnic for me. I reached out to customer service, and ******* handled it from beginning to end. She even works to get things done when I was not able to get her all the information she needed, due to unfortunate events going on in my life. They have reverse the charges. I don't know if this product works or not, but I do know that their customer service team does or very well if you are patient and persistent with them. That's rare for any product. So, they get five stars from me.
Watch pdfFiller eSignatures in action
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