Last updated on
Dec 30, 2025
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The only issue I had was I had to complete it all in one sitting. Even though I paid for the sertvice it wouldn't let me save it. I started the document 3 times and lost all previous info the first two times.
Great program. It did everything I needed and more. Some of the best customer service I've ever experienced, right at the time I"ve been having a problem. Copies of online chat sent to my email to remind me of how to deal with issues in the future. I'd rate these folks an A plus.
I needed to turn regular electronic forms into fillable ones and submit electronically, with a signature and by a deadline, during the pandemic. I was early and complete with this program!
The one time I used helped they…
The one time I used helped they actually helped. The other service I tried to use before this one, I couldn't get any help.
Excellent Customer Support
I received quick email responses from costumer support and very fair and kind help - I wasn't aware of my subscription status and was billed for a full year. Because I didn't need the full year subscription, I cancelled my subscription and emailed customer support right away to let them know. I requested a refund and it was kindly granted. Mind you, I emailed them as soon as I got my billing notification from PayPal and my bank account hadn't been charged yet - but they made sure to refund me before I was charged! Many thanks to the helpful customer support worker.
Creating Policy and procedures
Creating Policy and procedures, I notice spell check had changed a word. PDF Filler prevented the need to recreate the whole document.
What do you like best?
The fact that you can make templates for repeat use. That saves me a lot of time.
What do you dislike?
The cost is a little high for what I use it for- just doing some monthly billing for a handful of clients.
What problems are you solving with the product? What benefits have you realized?
It saves me time and I have a lot of difficulties filling out insurance forms by hand as the fields are so small.
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