Responsive and good solution The customer service agent was responsive to my needs and exceeded my expectations in terms of solution. Also short wait time on the customer service chat.

Phenomenal Customer Service Due to the pandemic, like a lot of people I was forced to work from home. My employer doesn't adequately support us in this task and so one day as a matter of urgency I started the free pdfFiller trial for a month. I set a reminder to cancel my subscription but I didn't complete the cancellation. When the annual subscription fee was taken from my bank account I was devastated, it's a deduction I couldn't afford and my employer would not reimburse me. The team at pdfFiller were amazing. They ensured I successfully cancelled the subscription and they also processed a refund. The speed of response was phenomenal, their empathy towards someone who genuinely could not afford the subscription was so appreciated. Their customer service is like nothing I have experienced before. Keep up the great work.

Not very user friendly Not very user friendly. The "sign-up" commitment is not good... Inevitably some people will forget to cancel and then will be hit with a high annual charge...