Last updated on
Dec 31, 2025
pdfFiller scores top ratings on review platforms
To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
What do you like best?
Being able to type into a form that would otherwise be hard to complete.
What do you dislike?
Once document is finished, it is always like a Easter egg hunt to find its saved location on my PC. Should be in downloads folder, but guess again!
What problems are you solving with the product? What benefits have you realized?
PDF filler allows one to complete a complicated form in legible printed characters. This makes a very good impression with clients, banks and other recipients of the finished document.
Being able to type into a form that would otherwise be hard to complete.
What do you dislike?
Once document is finished, it is always like a Easter egg hunt to find its saved location on my PC. Should be in downloads folder, but guess again!
What problems are you solving with the product? What benefits have you realized?
PDF filler allows one to complete a complicated form in legible printed characters. This makes a very good impression with clients, banks and other recipients of the finished document.
Great tool!
This service has been so worth it, saved lots of time with my documents, and I always have them available on the go! Highly recommended!!
Best software for PDF editing!
My non-profit radio station has been more productive than ever before with PDFfiller! An user-friendly web app able to do much more than you thought it would do!
- Edit PDF files easily
- Recognize text and make them editable
- Sign document simple as 1-2-3
It is not really cons, but some features are actually useless for me (ex: print to other companies to be sent at our offices)
There was a big learning curve for me, but think I have a fair handle on it now
There was a big learning curve for me, but I think I'm getting the hang of it now, once I've finally finished a Fax Form cover sheet.
I like the service and have been using for awhile!
I like the service and have been using for awhile. Their customer care team was really responsive through instant chat. Couldn't get a phone number for their customer service however I believe the chat service is all you need to get assistance! Kara was the representative I spoke with and she immediately understood my situation and helped me get the problems addressed with step by step processes and links. At the end she even saved me some money with the steps we took to save my old account! Definitely recommend their service and also contacting them with any question!
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