I used this service once and had to… I used this service once and had to sign up for a subscription. I didn't need it more than once, but I signed up anyway. I decided to cancel the subscription before the free trial was up, but I didn't complete the process so my account was charged. I contacted the email address included in my Paypal receipt and the team was very responsive and they took care of the issue immediately. I think they should make it easier/more clear on how to cancel, or not require a subscription, however, it was useful and the customer service was efficient.

Needed something to fill out a form in… Needed something to fill out a form in a hurry - it did recognise the fields, that's a plus compared with some others, LOL. Wasn't looking for any fancy features like faxing, but did the job. May only cancel IF I don't use it that much.

It did the work as I wanted it to… It did the work as I wanted it to provide me. I will still use it for more tasks and hopefully it stands to its reputation, functionality, and super-low to free trial time length because I am still just a student.