I had a very good experience with customer service when I wanted to cancel. I did not realize that there was a form available for no charge. This was a one time thing since in my line of work I really don't utilize this type of service. For those that do, it is a valuable tool

An excellent program, my only gripe was/is after paying for this program, I began to experience unsolicited X-rated and non-X rated ads. And, interference using Safari on an Apple PC

The software is excellent - really easy to use. I wasn#t sure whether to pay for something I'll only use a few times a year but decided to do so simply to save time searching for free software that probably wouldn't be as good. One minor niggle: I paid on my debit card and it took me back to the website, whereupon I had to pay again to gain access - not sure if I have paid twice or not. Would have been five stars other than for that.

The experience was interesting. I would recommend the company to others but I would make sure that the price is up front before purchase is made. I misunderstood the price of the product. But Again I would recommend the company just for the fact that they are very helpful.