I lost you.... I found you then I tried to get a refund unable to figure out your site.... I tried for months you can see it was never used, CHASE tried to reach you...long story you had popped up I never noticed the name of this when I crashed that was it... I have all of the old emails off a hard drive on a back up device... I might re sign but 30 days is not worth losing 72.00 I dont use this much most of my forms are already loaded not sure yet I have become further disabled trying to recover back then your chat did not work nothing....

Initial rough start when my first document could not be converted to PDFfiller format & problems setting up an account password, but that is behind me now and application is working as advertised.

I found PDF filler to be very helpful, however there was a bit of confusion with the cost of the account account. I I thought that I would be getting charged $6 dollars per month however my bank account was charged $72 dollars for an entire years subscription. I do not fill out enough documents to make a years subscription worthwhile. If that is the case, I think the website should give you the option of a 30 day trial period, and then give you the option of committing to a 1 year subscription. Otherwise, be more clear that you all are charging the entire $72 as oppose to the $6 per month. I have since canceled my subscription and I do not intend to use the website any longer. I would definitely like a refund effective immediately.

It would help to have some sort of tutorial outlining the all the functions. Having been offered a webinar during the 30 day free trial would've been helpful.