I had trouble with printing but being the stubborn person I am, I did not request help. I did manage to print after a while. When I did complain, they listened and made a correction on the bill. I'm quite happy with the program now.

Accidently joined the annual membership and they promply refunded my money. Also it is very easy to use, well organized just like a pdf email box with several options available.

originally i was dissatisfied with paying $20 to learn how to use the system and still did not get any benefit. Then customer service reached out to me to provide assistance and work on a solution. I am still learning how to effectively use it but am happy for their willingness to help.

Great application! I was able to edit some incorrect dates sent to me by a reference who could not access the document for an extended period of time. I was able to get my document corrected and resubmitted without issue