Last updated on
Nov 28, 2024
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waste of money. program to difficult to learn. I am a 1 2 3 type of person. This program does not fit my needs
lack of experience on my part. process greater easie
CUSTOMER SERVICE THE WAY IT SHOULD BE!!
I was using pdfFiller to edit divorce documents I downloaded from the Court Clerks website. Being able to edit these documents was going to save me around $500 in attorney fees. When it was time to save and print I was directed to purchase the subscription. There are 2 options... you can pay for the whole year at once (paying $8 per month) or you can pay $20 per month and be billed each month. I accidentally authorized the whole year @$96 to be charged to my debit card. This was not my intention but I knew it was going to be such a hassle to get them to refund my money that had already cleared only to spend $20 with them. I contacted support thru the chat option anyway and found I was very wrong in my assumption. I was connected to Ray who in less than 5 minutes had refunded the difference of $76 back to my card and was inquiring if there was anything else I needed help with. This is how customer service should be and very rarely do I experience anyone who should bear the title of a customer service representative. THANK YOU RAY FOR YOUR HELP AND PDFFILLER FOR HIRING COMPETANT ENJOYABLE PEOPLE TO DEAL WITH YOUR CUSTOMERS.
Had a very pleasant experience dealing with their customer service department. They are very professional and knowledgeable. Product is great and their customer service department is excellent
pdfFiller is an very valuable software…
pdfFiller is an very valuable software for work at home or outside. They have an excellent customer service which helped me instantly. You can easily edit, combine files, put your own online signature and save a lot of time by using this software. Very easy to handle, sort, upload, share files etc.! Mirko M.
I apparently didn't understand the subscription options either, like other reviewers. But after seeing unexpected charges on my CC statement I contacted them and they immediately reversed the charges. Efficient, professional, no problem. I think the subscription charges/contracts could be clearer, but on the other hand I was moving pretty fast so maybe it was my error solely. Anyway, no harm no foul. The product itself worked fine. I have no comparison so all I can say is it functions and got my job done.
What do you like best?
I like how simple it is to navigate fields. The program is really good about identifying editable fields in all documents.
What do you dislike?
I think they can improve the downloading/saving function. There seem to be more steps than one would expect.
Recommendations to others considering the product:
If you are looking for software that is simple and allows you to edit PDF files easily, this is your program. I feel the least amount of pain when renewing my subscription. For me, it is a must-have tool.
What problems are you solving with the product? What benefits have you realized?
Zero lag time in legal documents or any documents that require redlining, editing, etc.
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.