HAD A PROBLEM AS I LOGGED IN UNDER THE WRONG EMAIL ADDRESS I USED @HOTMAIL.HOT INSTEAD OF hOTMAIL.COM YOUR ONLINE SUPPORT STAFF WAS TERRIFIC HELPING ME TO UNDERSTAND AND FIX THE PROBLEM

It's easy and I use it for billing for my private practice. There was a recent change in the function of the program that you have that has caused me extra time. I used to be able to look up my form by name using the little magnifying glass and then when I found it, click on the form, and then click on the copy icon. The copy icon isn't present anymore when I look up the form by name, so I instead have to scroll back through all of my forms and it takes a lot longer. If I could still look up by name and then copy the form once I found it that way it would be great. I used to be able to do that until the recent formatting changes.

So far so good. Just starting to use the software. Would like to avoid further surveys in the future. Inasmuch as this is a paid service, I would prefer to work without interruption.

It worked well for our needs. We just needed one form not available as a fill in through irs.gov. But I don't like the automatic sub renewal. We just needed it once and I didn't remember/understand that it automatically renewed.