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PDFfiller is a GREAT program with INCREDIBLE customer service! PDFfiller is a GREAT program! It is very easy to use. It helped me tremendously when I had a project and needed to fill out literally hundreds of documents online. The program worked very well, was incredibly responsive, & even kept all of my documents for easy access as well. Most importantly, however, is that they have absolutely INCREDIBLE customer service! I used the chat feature and it was totally painless and even enjoyable. I was treated very well by the chat rep (Paul)! I am a single mother who is trying to start a small business with VERY limited funds. I meant to cancel my plan before my 30-day trial was over. Like so many other times in my hectic life, I guess I forgot! I was quite anxious about it as many companies charge high cancelation fees if you fail to cancel during the trial. There was no need to worry though. I simply logged into my account and then I saw the chat feature. I chose to use it even though I was hesitant to do so (many companies do not provide very good customer service through chat). The response time was extremely fast. I asked to cancel my membership and he replied right away that he would do that for me. Here is the best part, he then proceeded to ASK me if I would like a refund as well!! Now that is WONDERFUL CUSTOMER SERVICE!! Thanks so much, PDFfiller & Paul! I will definitely use them in the future and recommend them to my family and friends. You just do not see that level of customer care combined with great products anymore. I was quite impressed!

Successful Chat Support Kara helped me locate a document that I could not find after downloading it. What a relief! I was extremely worried because personal information was on the document. Through the chat support feature, Kara guided me in locating the document in my account (which I didn't know I had), moving it to the Trash, and then permanently deleting it.

The entire staff including customer… The entire staff including customer service, my managers and accounting have all made this process very streamlined and easy to follow. Everyone has been quite kind and ready to get me going. Because of those gestures and professionalism, I look forward to being a key member of your organization. Thank you, Robert Weiss