Time is Money The document import feature, text alignment tools, and being able to directly type into the document has saved me a lot of time hand-writing statements. This is a good product. Thanks!

4 stars for now 4 stars for now, I will change it once I receive my refund but I am happy with my interaction with their chat support. His name is Ralph, very straightforward , no wasting of time unlike other customer supports I encountered in the past.

Impressive customer service (LIVE support) I did not realise that my free trial expired until I got a charge for the month of December. I contacted 'live support' (which popped in in 20 sec) and Thomas was the most helpful I've ever experienced in customer service. He found out I had 2 accounts and when I explained to him that I actually only used the service once, he promptly offered me refund. I did not even expect one because I honestly thought this is another website that makes money by offering a trial and then charge you once trial is finished (which many of us would forget and only cancel when it is too late). But no, refund is already action, and he also cancelled my account as per my request with no fuss! Thomas, thanks for being extremely prompt and helpful! I will surely use this service next time. Thank you!

Excellent Customer Service I had a problem with my account of my own making - the agent helped me on that chat and sorted it out in minutes. Professional, courteous, what's not to like? Worth every star!