Last updated on
Dec 30, 2025
pdfFiller scores top ratings on review platforms
What do you like best?
I enjoy the way PDF is easy to use and allows us to send out documents quickly. We operate a few different locations remotely and we are able to send out important documents require signatures in less than 5 minutes! Support is great when needed but we seldom have any issues.
What do you dislike?
There are not many issues with it. It would be nice to be able to copy/duplicate documents prior to merging so we do not have to upload them once again.
Recommendations to others considering the product:
If you work remotely, I highly recommend this program. We love being able to email employees and clients in a matter of minutes for documents requiring information on their behalf.
What problems are you solving with the product? What benefits have you realized?
We are solving travel time and time with paperwork with all of the documents be readily available with just a click. Prior to PDF, we were having to meet with new employees for paperwork. Now, we are able to email them and have them sent back for processing. Our time is being used in a for efficient manner.
I enjoy the way PDF is easy to use and allows us to send out documents quickly. We operate a few different locations remotely and we are able to send out important documents require signatures in less than 5 minutes! Support is great when needed but we seldom have any issues.
What do you dislike?
There are not many issues with it. It would be nice to be able to copy/duplicate documents prior to merging so we do not have to upload them once again.
Recommendations to others considering the product:
If you work remotely, I highly recommend this program. We love being able to email employees and clients in a matter of minutes for documents requiring information on their behalf.
What problems are you solving with the product? What benefits have you realized?
We are solving travel time and time with paperwork with all of the documents be readily available with just a click. Prior to PDF, we were having to meet with new employees for paperwork. Now, we are able to email them and have them sent back for processing. Our time is being used in a for efficient manner.
What do you like best?
The customer support is phenomenal. They always answer quickly and fix whatever issue i have. The actual software does it's supposed to and increases my productivity x10. There are features included to import government forms easily or you can upload your own. The templates are easy to create and to make new documents using.
What do you dislike?
The amount of options can be overwhelming. It seems like the product can do so much and would take a long time to fully understand or use. The speed of the application is actually pretty fast but its not a literal immediate load time.
Recommendations to others considering the product:
Learn to import your forms directly from their bank of existing forms. Be careful when editing fields so that you don't overwrite existing functionality. If you need help don't hesitate to do a live chat and screen share. Their chat agents will fix any issue you have. I've had them help me multiple times.
What problems are you solving with the product? What benefits have you realized?
We use it to fill out government tax forms, specifically form 1098c for our nonprofit organization. The primary benefit is a secure place to share and store all our documents that we can search and edit when we need. This software saves us an immense amount of time. It provides a method to update and edit documents in minutes with recurring pages that would otherwise take 4x times longer fill out and complete. We generally only use this form an IRS form specifically but i can see the use case for many types of companies and situations.
The customer support is phenomenal. They always answer quickly and fix whatever issue i have. The actual software does it's supposed to and increases my productivity x10. There are features included to import government forms easily or you can upload your own. The templates are easy to create and to make new documents using.
What do you dislike?
The amount of options can be overwhelming. It seems like the product can do so much and would take a long time to fully understand or use. The speed of the application is actually pretty fast but its not a literal immediate load time.
Recommendations to others considering the product:
Learn to import your forms directly from their bank of existing forms. Be careful when editing fields so that you don't overwrite existing functionality. If you need help don't hesitate to do a live chat and screen share. Their chat agents will fix any issue you have. I've had them help me multiple times.
What problems are you solving with the product? What benefits have you realized?
We use it to fill out government tax forms, specifically form 1098c for our nonprofit organization. The primary benefit is a secure place to share and store all our documents that we can search and edit when we need. This software saves us an immense amount of time. It provides a method to update and edit documents in minutes with recurring pages that would otherwise take 4x times longer fill out and complete. We generally only use this form an IRS form specifically but i can see the use case for many types of companies and situations.
Ms Kara on pdfFiller Support Team was VERY Informative, a good reader, listener and VERY patient with me. :)
Ms Kara on pdfFiller Support Team was very knowledgeable and informative... I feel like I am being heard and is getting my money worth because she provide me with good information and guided in the right direction to get what I need in order to process my clients applications efficiently. The world need more workers like her. Thank again Ms Kara for your time and patients.
Everything made my experience wonderful…
Everything made my experience wonderful easy to use very informative with finding things its actually very basic yet so complex it offers everything i need all in one and it is hassle free when trying to locate certain tools I love it
Very helpful website that is also…
Very helpful website that is also realistic in allowing its customers a reasonable free trial. Very efficient and well thought through.
I initially thought that PDFfiller was a free tool unless you actively initiated a subscription. Even though they asked me for my credit card information with a free 30 Day trial I forgot about it. When I got my next credit card statement showing I had been charged for the whole year I began a ticket with Customer Service. They were so kind as to immediately understand, cancel my subscription, and agree to issue me a refund. At the time of writing this, I am awaiting my refund as I just requested the cancellation today - but I must say that this gesture was amazing by PDFfiller and this review is the very least I can do. Thank you for brightening up 2020 a bit! Amazing business ethic and professional courtesy.
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