Thank you so much for the super prompt reply! I had somehow removed the date stamp from my digital signature and I could not figure out how to get it back on. Turns out it was a pretty simple fix (doh!). Kara responded super fast to my cry for help. She provided written instructions as well as a screenshot (very helpful!). My date stamp is back on. :)

I accidently was charged after trying… I accidently was charged after trying this for completing a teacher application and not finding it as user-friendly as I thought for myself. I had a snip of cancelling, so after a few emails I was able to get a full refund. Very responsive!

Customer Service Is Great I used this service while at work and as a functional feature it is great, does what one needs it to do. However, as sometimes happens, I needed to charge this to my personal banking account at the time. When I left the company, I contacted their customer services team via their web based chat service and a kind lady named Monica answered my query. She was very helpful, diligent in helping me locate my details, and took her time to reassure me that the service subscription had ended and evening was a-ok. I know if I ever need to use this service I will come back, and part of the reason is because the customer care was absolutely spot on. Would recommend.