Subscription and refund I Had £91 taken out my account for a subscription that i didnt know i had and could not afford, I went on the live chat and spoke with Maria, i told her my issues, she went above and beyond to help me. She managed to cancel my subscription and issued a full refund she was an amazing agent

AWESOME CUSTOMER SERVICE AND POLICIES Used PDFfiller for one document and forgot to cancel my trial subscription. As soon as I was billed, I contacted customer support for a refund and Anna from the customer support team did it immediately. The process was so swift that even I was surprised. I wish more companies were as quick and understanding as these guys. Will definitely not hesitate to use this company again or recommend it to people. Thankyou so much!

Top quality all round Only used the free trial for a specific task needed at the time and pdfFiller offered everything I asked for, unlike other services I tried. Very straightforward and accessible. Fast forward a month and I’ve forgot to unsubscribe. I see an email saying $180 dollars has been paid out. Of course, it was agreed upon, the yearly subscription follows the free trial. But I didn’t want the subscription, I hadn’t used it since the first day. And to be clear it was not for a lack of quality but rather a lack of necessity. But all I had to do was email the support team and even on a Sunday their responses were immediate, clear and thoughtful. I explained the situation, they saw my predicament and even though I was at fault, they did not hesitate to cancel my subscription and repay me in full. The money was back in my account just hours later. Superbly run business!!