Last updated on
Jan 3, 2026
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I must admit, I'm very grateful to the leadership of this organization; and the quickness in resolving issues raised by subscribers, like me. This is my second year of being a part of this wonderful and truly a required program for someone like me in my Income Tax Preparation Organization.
Your services is quality and the availability of your program is impeccable.
Without you I would be lost trying to prepare 1099MISC for my small business clients.
Thanks for your continued supports and availability of your support staffs..
Truly yours
Max Taylor
p.s
I noticed that you have a Massachusetts phone number .. I'm actually from Cambridge, MA and attended Bentley(college) University in Waltam, where I studied Accounting&Finance and now runs my own tax preparations and financial services firm here in Northern Virginia.
I used it when I was having Turbo Tax Problem. It was easier because I knew what to fill out. I work for an evnet company, this could revolutionize our permit process.
Just now starting to use it for filling out ODAFF's and so far it is great. I would however like to be able to make templates in the personal cost bracket.
Honestly, I used this service for one day. I did the whole hoopla, signing up for the service, getting my PDF's and documents taken care of, then went in to cancel my free trial. Well, something went wrong, and I was charged for a full year that I didn't want. But the reason they get 5 stars instead of zero-- they voided the charge same day that I emailed them. They weren't worried about pinching pennies, they were worried about being a good business and doing the right thing. That's a 10/10 in my book. Honestly, I have them bookmarked on my webpage so that if/when I need their services again, I'll definitely be going back!
The application is good and offers…
The application is good and offers trials time but charged your money straight away, luckily the support said the money will be refunded back into my bank account.
Flawless Customer Service
There was a slight issue with a payment plan I'd signed up with - and by the time I'd made a coffee - it was resolved. Flawless.
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