After a slow start and feeling misled by the "fill in your form for free" and then having to pay, I did get a full refund. The tech support was excellent - they were the only ones, that I could find, that could get me the rather complex fill in form from NY State Tax authorities (RP-5217). I still feel I should not have to pay a third party to file a required tax form - but that is an issue I'll have to take up with NYS, wish me good luck with that one.

First time I've ever used it. It was simple enough for me. I love it! I was stuck filling out my w-2's & w-3's. I had purchased what I needed & was looking for a great program to film them out online & print. And PDF made it possible. Thanks

I absolutely LOVE this program. However, I hate the pop-ups with the NEXT button. This isn't a feature that I need, and is very annoying. Please add an option to turn off this feature.

The site is a bit slow, and often will freeze during filling. Otherwise it is well worth the $72.00 I paid although it was supposed to be a free trial for 30 days.