What do you like best?
The ability to easily sign documentation, and have these pages sent directly to their intended recipients from one location. That it is cloud based and it's easy ability to integrate with our existing customer support solutions and office365
What do you dislike?
Their is very little to dislike by this platform, but the ability to add multiple sources for example if I want to print and email a copy of a document at once would be good. It's quite clunky at the moment, requiring us to save and then go back into the system and request print when we need a hard copy of the documents.
Recommendations to others considering the product:
Very easy to use, and very competitive pricing. If you compare this product with the more expensive competition it does all of the same things but at considerable less cost. I'd highly recommend this product to anyone looking at obtaining signatures or sharing documentation via the cloud. The control panel is very innovative and makes requesting/creating documentation very easy for end users.
What problems are you solving with the product? What benefits have you realized?
We have literally saved countless reams of paper and many man hours through using this software. Documents can be electronically signed, and sent and you can even request a signature for documents. Collaborating with staff and end users is made very easy through the user interface that is provided and you can easily see which users have signed the documentation or even request reminders when documents remain in a pending state.

What do you like best?
The customer support is phenomenal. They always answer quickly and fix whatever issue i have. The actual software does it's supposed to and increases my productivity x10. There are features included to import government forms easily or you can upload your own. The templates are easy to create and to make new documents using.
What do you dislike?
The amount of options can be overwhelming. It seems like the product can do so much and would take a long time to fully understand or use. The speed of the application is actually pretty fast but its not a literal immediate load time.
Recommendations to others considering the product:
Learn to import your forms directly from their bank of existing forms. Be careful when editing fields so that you don't overwrite existing functionality. If you need help don't hesitate to do a live chat and screen share. Their chat agents will fix any issue you have. I've had them help me multiple times.
What problems are you solving with the product? What benefits have you realized?
We use it to fill out government tax forms, specifically form 1098c for our nonprofit organization. The primary benefit is a secure place to share and store all our documents that we can search and edit when we need. This software saves us an immense amount of time. It provides a method to update and edit documents in minutes with recurring pages that would otherwise take 4x times longer fill out and complete. We generally only use this form an IRS form specifically but i can see the use case for many types of companies and situations.