I did not read the info, just went into the bpo form, which was very easy/simple. But, after all inputs were done, I realized I had to pay, and I did not have no money on me or in my account. Gilbie was an excellent agent who helped me out to at least get a print out. The software could only print, but couldn't save. I think if I am going to do this often, I will love to purchase this software. Thanks.

I'm working on several files for which I need to be able to type in the answers as my hands have arthritis in them and that makes it difficult to write. The instructions could be a little clearer. To be honest, I'm a new widow and I wasn't thinking very clearly. I haven't taken the time to read the online instructions so my navigational issues are of my own neglect. I think you have a wonderful product actually.