Logging issue troubleshoot I was having issue logging into pdfFiller with the password that I remember, at the same time could not receive any email to reset my password. Harmhon, the live chat agent from pdfFiller, has patiently understand my situation. Although most of the time is user's issue that they don't check on junk mail or they have some instruction/rules listed in their setting. But Harmhon is able to figure that my email address was actually not being whitelisted in your company whitelist. That being said, after Harmhon inserted me into the whitelist, i am able to login without any issue again. I really appreciate Harmhon's patient and service. He is definitely a precious asset to pdfFiller! Keep up the good work!

My subscription had expired My subscription had expired. I was trying to reactivate my account with a discount offer that was offered to me before my account had expired. Unfortunately I couldn’t seem to figure this out. I was connected to Katrina using the live chat. She explained to me because my account had expired the offer was no longer available. She did however offer me 25% I accepted what was proposed to me. Yet again I was still having problems figuring out how to get this discount link Katrina had sent me. She eventually emailed the link to me because the computer and myself don’t see eye to eye and I can’t figure out how the thing works sometimes. Katrina was very patient and understanding. She helped me figure out my dilemma. Thank youMathieu

Not your fault Not your fault, but I need my "original signature" on the form for the form to be accepted. I was sooo excited that, during this whole COVID-19 isolation I could get this document notarized here! Ugh... Ridiculous. I may try it anyway as the delay in getting this done the way their website says they want it will be more ridiculous after my quarantine....hmmmm