At first, I didn't understand what I needed to do first. I filled out the form I pulled up and then submitted it, but was sent to a page to choose which plan I wanted. When I realized I needed to choose a plan, I chose one, but then I had to fill out the form all over again! Then I submitted it, but the form again, but it wouldn't appear on my list of filled forms. My list only lhad a previous form from 7/15/2015. I chatted with a representative and she helped me get my second version on my list. This rep was extremely patient and nice, and did all she could to help me. I'm very happy I spoke with her.

Great program. It did everything I needed and more. Some of the best customer service I've ever experienced, right at the time I"ve been having a problem. Copies of online chat sent to my email to remind me of how to deal with issues in the future. I'd rate these folks an A plus. I needed to turn regular electronic forms into fillable ones and submit electronically, with a signature and by a deadline, during the pandemic. I was early and complete with this program!

Exceptional! The only thing missing is the ability to set permissions on documents for viewing and downloading. Other than that, exceptional cloud services.

easy to use and there are a lot of options to have things mailed, emailed, faxed, etc right with a click of a button and entering information. It does have a fee for this BUT it is SUPER convenient so honestly its a very small price to pay to not have to worry about all the extra work i would have to do myself.