Last updated on
Sep 26, 2025
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I did not read the info, just went into the bpo form, which was very easy/simple. But, after all inputs were done, I realized I had to pay, and I did not have no money on me or in my account. Gilbie was an excellent agent who helped me out to at least get a print out. The software could only print, but couldn't save. I think if I am going to do this often, I will love to purchase this software. Thanks.
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Kara provided great tech assistance and…
Kara provided great tech assistance and she was polite, friendly, knowledgeable, and patient. The 4 stars is for Kara. The company on the other hand... not so helpful. They are great at marketing their product but provide very limited and nearly useless resources for helping their subscribers troubleshoot issues and/or educating the consumer on the tools and functions of the product. The company YouTube channel spends about 30 seconds on "how to" and the remainder of the video is promoting the product. Seriously, every single video, watch for yourself. All fluff and no substance.
I subscribed to a trial period for the…
I subscribed to a trial period for the PDFiller product but forgot to unsubscribe when the trial period was over. Once I realized my error, I contacted the company and explained my error. Katrina in customer service had my refund processed within minutes. Thank you Katrina and, as I promised, when our company is financially able to afford this wonderful product, I will once again be a customer. This experience earned 5 stars because of Katrina's kind ear and quick action. Thanks to you, Katrina, and whoever trained you in customer service protocols.
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