Easy to navigate Easy to navigate. I didn't have cash to send correspondence to the IRS. This is a great tool for sure. It's more difficult submitting a review though, just saying. Your date feature sucks.

AMAZING CUSTOMER SERVICE I was charged a subscription fee and I didn't understand why, so I contacted the company via chat. The agent that assisted me was amazing!! She totally understood and was very helpful. She was extremely professional. I really expected that this was going to be a very unpleasant experience for me, but it was absolutely pleasant and positive! Thank you! I would give many more stars if I could.

This review is based on experience with the program itself I loved it. It was simple to use and I loved that I could save my documents and go back in and edit them again whenever I wanted. The only thing I didn't really like was the price. I opted to go with the monthly subscription because I knew I didn't need the program for a long period of time. I have used other programs on a monthly service before and have paid cheaper. However, still loved the overall use of the program, and I was able to cancel my subscription without an issue as well.