Last updated on
Sep 26, 2025
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pdfFiller scores top ratings on review platforms
Anne in customer support was outstanding, she was patient, calm, informative and extremely helpful. I had lost work that I had spent hours on and couldnt find what I had done wrong, Anne patiently worked through it with me and I found the document, without her I would have cried, literally, as I had worked the whole of the night on the document and it looked like i had lost it all. Anne should be commended for her high level customer service. She is a definate asset to your organisation.
Stupid-Easy to use
Very easy to get used to.
This should be called PDF-Text for Dummies.
I literally had this program up and running in less than 5 minutes of downloading and installing it.
Wish it was a little cheaper.
If you are not using it often it hard to justify the monthly cost.
It may be better to go with the annual subscription instead of the monthly in some cases.
Responsive and good solution
The customer service agent was responsive to my needs and exceeded my expectations in terms of solution. Also short wait time on the customer service chat.
Really very convenient, far more handier than the others selectable with a quick google search.....not sure about $20 monthly fee though. An account with a paid service per use would also be handy, but 9/10
What do you like best?
pdfFiller is so easy to use! I can upload my documents to sign, edit, add or delete information to them.
What do you dislike?
nothing! It has helped me tremendously in my business
What problems are you solving with the product? What benefits have you realized?
I can easily make edits to existing documents. I can add signatures to letters.
Slight misunderstanding promptly resolved
There was initially a slight misunderstanding, however, I was lucky enough to get Dee again when I reopened the chat. She had thought that I just wanted my subscriptions automatic payments cancelled. Really I wanted the payment stopped and the subscription cancelled. Thankfully she worked up until the last minutes of her shift to help me. She was excellent help!
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