Customer Service I had an issue with my account and worked with customer service to get it resolved. They responded quickly and were very helpful! This is important to me. I appreciate them very much!

Great customer service This is a great site and if I had a business I would probably use it, but I only needed to sign and fill 2 documents during my 30-day free trail, so the cost of an actual subscription wasn't worth it. I attempted to cancel my subscription on the site but couldn't for some reason. As soon as I asked for a refund, however, it was immediate and customer service could not have been more helpful. So it would have been 5 stars if cancelling the free trial was a little easier. Also, if there was a lower subscription for very light usage I would be interested in that.

It's a bit soon to rate pdfFiller It's a bit soon to rate pdfFiller, because I've only had a little bit of time to get familiar with it, and I've never had experience with anything else that has allowed me to edit a pdf file as this s/w has enabled me to.

I subscribed to a trial period for the… I subscribed to a trial period for the PDFiller product but forgot to unsubscribe when the trial period was over. Once I realized my error, I contacted the company and explained my error. Katrina in customer service had my refund processed within minutes. Thank you Katrina and, as I promised, when our company is financially able to afford this wonderful product, I will once again be a customer. This experience earned 5 stars because of Katrina's kind ear and quick action. Thanks to you, Katrina, and whoever trained you in customer service protocols.