Last updated on
Sep 26, 2025
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pdfFiller scores top ratings on review platforms
Recently tried to use a function that wasn't available to me which I thought the personal plan I had subscribed to gave to me. I had a chance to do the shoppers review survey and because of this gave them three stars. I was surprised to get an email from PDF filler offering me an upgrade to my subscription so that I could get all the features that I want free for a year. It certainly resolved my issue and I was glad to upgrade my previous rating of PDF filler to 5 stars! Great customer service!
It meets my needs very well. If I could get my own fax number for less than $10/month I would add that. As it is now, I have a fax separate from this but only pay $8/month so will keep and use separately. Disappointed it was so much for the add on. Also, for the edit option. Many things to do but all as add ons. For now, I like what I can do, though.
What do you like best?
I can edit PDF files that I use often with ease.
What do you dislike?
I still can not figure out how to save as in the pdf filler to go back and edit the same exact file.
What problems are you solving with the product? What benefits have you realized?
I am saving time which is helping me save money.
I can edit PDF files that I use often with ease.
What do you dislike?
I still can not figure out how to save as in the pdf filler to go back and edit the same exact file.
What problems are you solving with the product? What benefits have you realized?
I am saving time which is helping me save money.
Excellent support and customer service
I registered for an annual membership, but I didn't pay attention that the membership fee is calculated in US dollars. I live in Canada and it was expensive for me. I emailed support department to cancel my membership and they responded in less than an hour and sent me a full refund.
I appreciate the excellent customer service and proper support, polite and professional behavior of the staff.
I had a very complicated question pertaining to a credit card charge, (I didn't know which account within our company had incurred the charge, and therefore, couldn't track down a receipt) **** helped me reverse engineer the charge to find out where it came from. My company provides Customer Support for the Video Gaming industry, so I know the value of a positive CS experience. Way to Go, ****!
I am a relatively new user to pdffiller, but have found the platform user friendly and does exactly what I need it to. Helping me modernise a lot of statutory requirements for e-signatures and template creations.
When I experienced issues loading documents due to permissions through my work network, the support team at pdffiller responded quickly and continued assisting myself and co-ordinated with my employers IT support function to resolve it within 24 hours, allowing me to get on with my job.
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