Last updated on
Sep 26, 2025
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pdfFiller scores top ratings on review platforms
the user interaction could be a little better, for example I don't like that when I'm on the Mybox tab, once I open a file and close it I keep getting directed to the dashboard. So I have to keep clicking back to the Mybox. Otherwise, great product! :)
Better than Adobe PDF!
Better than Adobe PDF and much much more affordable. Ideal for those with need to edit their documents but not too frequently.
I started with pdfFiller almost a week…
I started with pdfFiller almost a week ago, and tried to get support on and off. The Live Chat didn't work, so I was emailing, but the emailing didn't really work as I would wait for a response, and when I got a response, I was working on something else. But the Live Chat did work today. The first person was trying to help, but I didn't know how to do a screenshot and he got tired of waiting for me to do it and ended the chat. Then, I got KARA, who was fantastic. She did a Zoom meeting and showed me how to do everything I want. I am so relieved that I understand how to fix my problems, and I was just about to give up until Kara got on the Live Chat. She was patient and informative. She is a rock star!
Over the top excellent customer service
First and foremost i want to express the excellent customer service i received from Daniel yesterday evening to the wee hours of this morning. i couldn't figure out how to correct or update a form and my computer literacy was no where to be found. I ask Daniel to please have patience with me and he went above and beyond my expectations. Daniel not only spent hours on trying to help me figure out the issue he also walked me through how to send him a screenshot of the issue! Not once did i ever feel rushed or uncomfortable especially when i wasn't able to follow his instructions. He not only walked me through fixing the form; he also helped me fill in some fields i was unable to do. The most awesome experience was he stayed on the line with me the entire time!!! This is the kind of customer service that is such a rare commodity and i was blessed enough to be on the receiving end with Daniel. He is absolutely an asset to this company and greatly appreciated.Warmest Regards;Rhonda Wright
easy to use and there are a lot of options to have...
easy to use and there are a lot of options to have things mailed, emailed, faxed, etc right with a click of a button and entering information. It does have a fee for this BUT it is SUPER convenient so honestly its a very small price to pay to not have to worry about all the extra work i would have to do myself.
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