kind of difficult to understand..sometimes it would not fill out the form and sometimes it would, then go back to the first signature and had to keep confirming.

App produces error during install for smartphones. Should favor browser entry, or at least make link more prominent. Also, the way that some of the advanced features are not available to a subscription is a bit misleading they way they are presented IMO... At the very least, the base subscription should provide limited quantities of some of the more advanced features... (monthly counter etc.) ~ Because the casual user may really benefit from these features (in low volume.) And there's little incentive to not just "get by" with the free services if they're not available.

It's not as intuitive as I hoped to use the mobile apps, and it seems there are many steps to doing the main process which led me to purchase PSF filler--uploading and emailing HIPAA related documents that I've photographed. I'm sure there'll be a learning curve, however, so I am still hopeful. With two helpful and timely chat guidance, I was able to resolve my problems with scanning and uploading photographed documents quickly. I still wish the mobile app allowed me to rename the document so that I wouldn't have to fiddle with it later in the browser app, but am happy with many other features at this point.