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At first, I didn't understand what I needed to do first. I filled out the form I pulled up and then
submitted it, but was sent to a page to choose which plan I wanted. When I realized I needed to
choose a plan, I chose one, but then I had to fill out the form all over again! Then I submitted it, but
the form again, but it wouldn't appear on my list of filled forms. My list only lhad a previous form from 7/15/2015. I chatted with a representative and she helped me get my second version on my list.
This rep was extremely patient and nice, and did all she could to help me. I'm very happy I spoke with her.
It took a while to begin to understand how this works. I would definitely like to attend a webinar to learn more about it.
After I fill in all these forms I send you, how do I save them to my computer?
Thanks,
Joyce Wicks
I am too Busy at the present time but I find the program very helpful. I would like to review the program after I get into it in the tax season for more comments.
Fabulous user friendly interface.. Which helps because nobody fills out court papers for anything fun... Normally court=stress. Your help negated that stress greatly.
It was good. Hard to edit one document due to not being able to insert words. It was a lot easier & more convenient than finding a typewriter or printing the form having to use white out for goofs.
Excellent Product
Excellent. It has been super useful in my practice.
This is very easy to use. I like the drag/drop feature.
I wish you could do drag/drop for pictures.
It worked very well and I appreciate…
It worked very well and I appreciate getting the reports to fill in when they are not available online.
The card reading company kept declining…
The card reading company kept declining every card I had even though they were all in good standing. Customer Service (online chat) tried several remedies. Still did not work. I needed to print the document I completed. Customer Service gave me a one time free print so I was not in a bind and will try again tomorrow from different computer to actually purchase the service!!Thank you!!
Pleasant and professional customer service. ****** product which is under continuous development. Responsive to customer feedback. Highly recommended.