Last updated on
Dec 10, 2025
pdfFiller scores top ratings on review platforms
PDFfiller is a GREAT program with INCREDIBLE customer service!
PDFfiller is a GREAT program! It is very easy to use. It helped me tremendously when I had a project and needed to fill out literally hundreds of documents online. The program worked very well, was incredibly responsive, & even kept all of my documents for easy access as well. Most importantly, however, is that they have absolutely INCREDIBLE customer service! I used the chat feature and it was totally painless and even enjoyable. I was treated very well by the chat rep (Paul)! I am a single mother who is trying to start a small business with VERY limited funds. I meant to cancel my plan before my 30-day trial was over. Like so many other times in my hectic life, I guess I forgot! I was quite anxious about it as many companies charge high cancelation fees if you fail to cancel during the trial. There was no need to worry though. I simply logged into my account and then I saw the chat feature. I chose to use it even though I was hesitant to do so (many companies do not provide very good customer service through chat). The response time was extremely fast. I asked to cancel my membership and he replied right away that he would do that for me. Here is the best part, he then proceeded to ASK me if I would like a refund as well!! Now that is WONDERFUL CUSTOMER SERVICE!! Thanks so much, PDFfiller & Paul! I will definitely use them in the future and recommend them to my family and friends. You just do not see that level of customer care combined with great products anymore. I was quite impressed!
Great Customer Service
Kevin helped me today with an issue I was faced with today. Kevin was prompt, knowledgeable, kind and overall a perfect example of GREAT customer service.
I used the free trial to compile rent due ledgers for the ************** requirement. I did not cancel on time and was charged $180 dollars. I reached out to support and ****** returned my email within minutes. I provided my information to customer service specialist ****** and he fixed the problem. There wasn't any back and forth emails. It was straight to the point. Thank you ****** for being quick and professional.
Excellent tools
Excellent tools. I tried it today on one form on free trial.
I won't carry on with the subscription because I find the prices really high and I rarely need this type of service.
Also, I don't like the deceiving ways of this business where they make you believe it's all free with no commitments until after you've spent the time to edit the document. When you try to download or print etc that's when you are stopped and asked to choose a subscription and give your bank details.
What do you like best?
pdfFiller is an excellent product at a great price. The 5-user shareable version is only $15 a month. That is the total for all 5-=users. They also have exceptional support, though you rarely need it. It also gets new features often, such as an inexpensive library of 80,000+ legal and tax forms. Michael Block CPA mblock@blocktax.com
What do you dislike?
The fax option is $10 a month. It should be $5. However, a $3 third-party fax add-on works with it
What problems are you solving with the product? What benefits have you realized?
We fill out many forms quickly, which would be very time-consuming.
Great experience when I used it when I…
Great experience when I used it when I had to switch over to my online college classes, but unfortunately, you cannot add some special characters such as the degree sign not can I put subscripts which I need for my chemistry class, but everything was on point!
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.